Welcome to The Parental Control ("App", "Service", "we", "our", or "us"), a parental control and child safety platform designed to help parents and legal guardians monitor, protect, and manage their children's digital activities and device usage.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, mobile applications, and related services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

• Parents or legal guardians who create and manage accounts.
• Children whose devices are connected to a parent account.
• Visitors to our website and users of our Services.

The Services are intended to be used by parents and legal guardians for the supervision and protection of children.

2. Information We Collect

2.1 Account Information

When you create an account, we may collect:

• First name and last name
• Email address
• Phone number
• Date of birth
• Gender
• Profile picture
• Username
• Password (stored securely in hashed form)
• Email verification status
• IP address
• Time zone

This information is used to create and manage your account, authenticate users, and provide customer support.

2.2 Child Device Information

When a child's device is connected to the Service, we may collect:

• Device brand and model
• Operating system and version
• Device identifier
• App version
• GPS permission status
• Accessibility Service status
• Notification access status
• Service activity logs
• Last active timestamp
• App icon visibility status
• Rooted or jailbroken device status

This information helps us provide parental control, security, troubleshooting, and device management features.

2.3 Location Information

With appropriate permissions, we may collect:

• Real-time GPS coordinates
• Latitude and longitude
• Location history
• Resolved address information
• Location timestamps
• Geofence activity
• Speed alerts

Location information is used to provide:

• Real-time location tracking
• Location history
• Geofence notifications
• Speed monitoring
• Emergency and panic alerts
• Child safety monitoring

Location information is visible only to authorized parent accounts connected to the child device.

2.4 App Activity and Usage Information

When enabled by a parent, we may collect:

• Installed applications
• App names and package identifiers
• App categories and icons
• Application usage activity
• Usage duration
• Screen-time information
• App blocking and allow-list settings
• App schedules configured by parents
• Child app-unblock requests and messages

This information enables screen-time management and application control features.

2.5 Notification Monitoring

When notification access permission is granted, we may collect notifications displayed on the child's device, including:

• Notification title
• Notification content
• Sending application
• Timestamp

This may include notifications from messaging applications, social media applications, email services, SMS applications, and other installed apps.

Notification monitoring helps parents identify potential safety concerns, cyberbullying, inappropriate content, scams, or other risks.

2.6 Web Activity Monitoring

When enabled by a parent, we may collect:

• Websites visited
• URL information
• Website categories
• Access timestamps
• Blocked or allowed status
• Parent-configured blocked websites

This information is used to provide web filtering and browsing supervision features.

2.7 Call and SMS Monitoring

Subject to device capabilities, permissions, and applicable laws, we may collect:

Call Logs

• Phone numbers
• Contact names
• Call type (incoming, outgoing, missed)
• Call duration
• Call timestamps

SMS Information

• Phone numbers
• Contact names
• Message content
• Message timestamps

This information is collected solely to provide parental supervision and child safety functionality.

2.8 Contacts Information

We may collect:

• Contacts stored on the child's device
• Contact names
• Phone numbers
• Emergency contacts
• Panic alert contacts
• Email addresses associated with emergency contacts

This information helps provide emergency communication and safety features.

2.9 Subscription and Payment Information

When purchasing a subscription, we may collect:

• Subscription plan information
• Product identifiers
• Order identifiers
• Purchase tokens
• Subscription status
• Renewal and cancellation information
• Platform information (Google Play or Apple App Store)

Payment information is processed by the relevant app store or payment provider. We do not store complete payment card details.

2.10 Panic Alerts and Safety Events

When a panic alert or emergency event is triggered, we may collect:

• Alert type
• Location information
• GPS status
• Speed information
• Timestamp

This information is used to notify designated parent accounts and emergency contacts.

2.11 Analytics and Technical Information

We automatically collect certain technical information, including:

• IP address
• Device information
• Operating system information
• App version
• Country and region
• Usage statistics
• Error reports and diagnostics
• Campaign and referral information
• Feature usage information

We may use analytics providers to understand usage patterns, improve performance, fix bugs, and enhance the user experience.

3. Sensitive Information

Because our Services are designed to provide parental supervision and child safety functionality, we may collect sensitive information when parents enable those features, including:

• Real-time location information
• Location history
• Call logs
• SMS content
• Contact information
• Notification content
• Web activity
• Application activity and usage data

We collect this information solely for providing parental-control and safety-related services requested by parents or legal guardians.

We do not sell, rent, share, or use this information for advertising, profiling, or marketing purposes.

4. How We Use Information

We use information to:

• Create and manage accounts
• Authenticate users
• Connect parent and child devices
• Deliver parental-control features
• Display monitoring information to authorized parents
• Provide alerts and notifications
• Manage subscriptions
• Process purchases
• Prevent fraud and misuse
• Improve our Services
• Provide customer support
• Protect users and devices
• Comply with legal obligations

5. Permissions We Request and Why

Depending on enabled features, we may request the following permissions:

• Location: Real-time tracking, geofencing, speed alerts, panic alerts
• Contacts: Emergency contacts and safety features
• Call Logs: Call monitoring and parental supervision
• SMS: SMS monitoring and safety functionality
• Notification Access: Viewing notifications received on the child's device
• Accessibility Service: App monitoring, app blocking, screen-time management, website filtering, and parental-control functionality
• Device Information: Device identification, diagnostics, security, and service delivery

Permissions may be managed through device settings. Disabling permissions may limit certain features.

6. Accessibility Service Disclosure

The Parental Control uses Android Accessibility Services solely to provide parental-control functionality requested by the parent or guardian, including:

• Monitoring application usage
• Blocking selected applications
• Managing screen time
• Website filtering
• Activity monitoring

Accessibility Service data is never used for advertising purposes and is processed only to provide parental-control functionality.

7. How We Share Information

We do not sell personal information. We may share information only as described below.

Authorized Parent Accounts
Information collected from a child's device is shared only with parent or guardian accounts authorized to supervise that device.

Service Providers
We may share information with trusted providers that assist us with:

• Cloud hosting
• Analytics
• Subscription management
• Customer support
• Infrastructure services
• Security monitoring

These providers may access information only to perform services on our behalf and are required to protect it.

Legal Requirements
We may disclose information when required by law, court order, governmental request, or legal process.

Business Transfers
Information may be transferred as part of a merger, acquisition, reorganization, or sale of assets.

8. Children's Privacy

Protecting children's privacy is extremely important to us. Our Services are intended to be used by parents or legal guardians. Parents must authorize the connection of a child's device before monitoring features become available.

We do not knowingly allow children to create independent parent accounts without appropriate parental involvement where required by law. If we become aware that personal information has been collected from a child without required authorization, we will take reasonable steps to delete that information.

9. Parental Consent

By linking a child's device to a parent account, the parent or legal guardian represents that they are authorized to supervise the child and consent to the collection and processing of information necessary to provide the Services.

Parents may revoke permissions, disconnect devices, or request deletion of information at any time.

10. Legal Basis for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

• Performance of a contract with users
• Consent provided by users or parents
• Compliance with legal obligations
• Legitimate interests, including security, fraud prevention, service improvement, and parental-control functionality

Where processing is based on consent, consent may be withdrawn at any time.

11. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide the Services
• Maintain account functionality
• Resolve disputes
• Enforce agreements
• Prevent fraud
• Comply with legal obligations

Monitoring information, including location data, app activity, web activity, notifications, call logs, SMS information, contacts, and safety alerts, is retained only as long as necessary to provide the Services and fulfill legal or operational requirements.

When information is no longer required, it is securely deleted or anonymized.

12. Data Security

We implement industry-standard safeguards designed to protect information, including:

• Encryption in transit
• Secure cloud infrastructure
• Access controls
• Password hashing
• Security monitoring
• Authentication mechanisms

Access to child monitoring information is restricted to authorized parent accounts and authorized personnel who require access for operational, support, security, or legal purposes.

While we strive to protect information, no security system can guarantee absolute security.

13. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your information
• Correct inaccurate information
• Delete information
• Restrict processing
• Object to certain processing activities
• Request a copy of your information
• Withdraw consent

To exercise these rights, please contact us at support@isolve-software.com.

14. Data Deletion

You may request deletion of your account and associated information by contacting us at support@isolve-software.com.

Upon verification of the request, we will delete or anonymize personal information unless retention is required by law, fraud prevention obligations, security requirements, or dispute resolution purposes.

15. International Data Transfers

Your information may be stored or processed in countries other than your country of residence. Where required by law, we implement appropriate safeguards to protect transferred information.

16. Cookies and Similar Technologies

Our website and Services may use cookies, analytics tools, log files, and similar technologies to:

• Maintain user sessions
• Improve security
• Remember preferences
• Measure performance
• Analyze usage trends
• Improve user experience

We do not use children's personal information for targeted advertising.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date and provide notice as required by applicable law.

Continued use of the Services after the revised Privacy Policy becomes effective constitutes acceptance of the updated Privacy Policy.

18. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

iSolve Software Services Limited
Email: support@isolve-software.com
Website: https://isolve-software.com/

By using The Parental Control, you acknowledge that you have read and understood this Privacy Policy.