Frequently Asked Questions

Bit Guardian Parental Control is a parental control mobile application that helps you track and control what your kids are doing. The app has been specially designed with easy controls to manage modern age online activities of your kids and make sure that they are safe in the real world.

The web portal of Bit Guardian Parental Control provides report, location and request updates of your kids’ activities. You can check detailed list of the apps you have blocked on your kid’s device, time schedules that you have set for device usage and more.

No, you do not need to link your device to the web portal.

Step 1: Go to the Home Page and click on Log In.

Step 2: Enter your email ID and password to access your dashboard.

Bit Guardian Parental Control’s dashboard is where you can see all the features of the web portal. This page displays a list of all the devices linked to the parent profile. You can view reports, locations and requests updates of your kids’ activities from the dashboard.

Step 1: Go to the Parent dashboard.

Step 2: Identify the kid whose reports you want to view. Tap on Reports.

Step 3: Choose Report type (Geofence, Panic, Request, Speed, App Access or Anti-Theft) and click on Search.

You can view your kid’s location from the dashboard itself.

Step 1: Go to the Parent dashboard.

Step 2: Identify the kid whose requests you want to view. Tap on Requests.

Step 3: Choose Request type and click on Search.

No, you cannot block any app on your kid’s device from the web portal.

Yes, you can get panic alert on the web portal. But note that it is only for viewing. You cannot resolve the issue or perform any function.

You can contact us by dropping a mail at support@bitguardian.de.